Every watch we sell is 100% authentic guaranteed, in excellent working and cosmetic condition. Every watch is authenticated and properly serviced/polished (if within service window) in our watch repair center right before we list it for sale.
SHIPPING
– We offer 2-day domestic (USA) shipping for $70.
– Domestic (USA) overnight shipping is available (add $50.00).
– Domestic (USA) Saturday delivery shipping is available (add $80.00).
– All shipments are fully insured, signature required.
– Tracking will be mailed to you immediately after shipping has been processed.
– International Shipping — FedEx Priority — please add $150.00.
– International import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. – These fees are non-refundable and cannot be used as/within a dispute of any sort.
RETURNS
– Our return period is 14 days, from date of delivery.
– Watches must be returned to us with all protective plastics/tape, hang tags & accessories (boxes, papers, etc., as applicable) intact. Until you are positive you will be keeping the watch, do not wear it.
– Returns/Exchanges are only accepted on merchandise that has not been worn after receipt.
– Shipping costs for returns are the responsibility of the buyer.
WARRANTY
– We stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer’s defect at any time during the first year and a half, we will repair or replace the item at absolutely no cost to you.
– Our warranty covers everything except a) regular wear-and-tear from normal use, b) abuse of the timepiece, and c) accidental water intrusion caused by the end user (not due to a manufacturer defect).
– External damage to the product not covered under warranty: any damage resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
– Also not covered: a) defects caused by outside force or improper use, b) consequential and incidental damages, and c) the loss of precious and/or semi-precious stones from settings.
– Outside modifications and third-party repair attempts of any kind will void the warranty.
– Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines, and/or as indicated above regarding accidental water intrusion caused by the end user, will also not be covered.
– Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing watertight. Water damage is not covered under the warranty unless it is proven defective by the Swiss Watch Expo Repair and Service Center.
– Shipping cost for potential warranty repairs is not covered.
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